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Terms & Conditions

The terms that govern your use of our website and the engagement of our software development services.

On this page

1. Acceptance of Terms 2. Services 3. Engagement & Payment 4. Intellectual Property 5. Warranty & Support 6. Confidentiality 7. Limitation of Liability 8. Termination 9. Governing Law 10. Contact

1. Acceptance of Terms

Welcome to LBK Cloud Solutions ("we", "us", "our"), a unit of LBK Cloud Solutions. By accessing or using our website lbkcloudsolutions.in and engaging any of our software development, ERP, e-commerce or related services, you ("Client", "you") agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services immediately.

2. Services

LBK Cloud Solutions provides enterprise software development services including, but not limited to:

  • Enterprise Resource Planning (ERP) software development
  • MySQL and relational database management systems
  • Human Resource Management Systems (HRMS)
  • E-commerce website and marketplace development
  • Custom web development using HTML, CSS, JavaScript and PHP
  • UI/UX design and design systems
  • Server management, DevOps and database migrations
  • API integration and development
  • School management systems and student information platforms

The exact scope, deliverables, timeline and pricing of each engagement shall be defined in a separate written Statement of Work (SOW) or proposal mutually agreed upon before work begins.

3. Engagement & Payment

Engagements may be structured as fixed-scope projects, dedicated teams, or monthly retainers, as agreed in the SOW. Unless otherwise stated:

  • An advance payment (typically 30–50% of the project value) is due before commencement of work.
  • Milestone-based payments are due upon approval of each milestone deliverable.
  • All invoices are payable within fifteen (15) days of issue unless otherwise agreed in writing.
  • Applicable taxes (GST) are charged extra at prevailing rates.
  • Worked scope changes requested mid-project are billed as change requests at agreed hourly rates.

4. Intellectual Property

Upon receipt of full payment, all intellectual property rights in the custom source code, designs and documentation created specifically for the Client under an engagement shall be transferred to the Client. LBK Cloud Solutions retains:

  • The right to use reusable libraries, utilities and frameworks developed prior to or independently of the engagement ("Background IP"), under a perpetual, royalty-free licence to the Client.
  • The right to showcase the completed work in our portfolio and marketing materials, unless a written non-disclosure agreement (NDA) expressly prohibits it.

5. Warranty & Support

We warrant that deliverables will conform to the specifications in the SOW for a period of ninety (90) days from final delivery ("Warranty Period"). During this period, we will fix defects attributable to our work at no additional cost. This warranty does not cover:

  • Issues arising from third-party services, hosting or infrastructure beyond our control.
  • Modifications made to the deliverables by the Client or third parties after handover.
  • Features, modules or scope outside the agreed SOW.

6. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement — including business plans, customer data, source code and trade secrets. This obligation survives termination of the engagement and may be formalised in a separate NDA upon request.

7. Limitation of Liability

To the maximum extent permitted by law, LBK Cloud Solutions shall not be liable for any indirect, incidental, special or consequential damages, including loss of profits, data or business interruption, arising out of or in connection with the services. Our total aggregate liability shall not exceed the total amount paid by the Client for the specific engagement giving rise to the claim.

8. Termination

Either party may terminate an engagement with thirty (30) days' written notice. Upon termination, the Client shall pay for all work completed up to the termination date. Any advance for unstarted work shall be refunded or adjusted as mutually agreed.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. The competent courts of India shall have exclusive jurisdiction over any disputes arising hereunder.

10. Contact

For any questions about these Terms & Conditions, please contact us at contact@lbkcloudsolutions.in or by the details on our Contact page.

Last updated: January 2024. We may revise these terms periodically; continued use of our services constitutes acceptance of the latest version.